Refund policy

Last updated: October 10, 2026

30-Day Money-Back Guarantee

Wear your Aurelia ring for 30 days. If you don't feel a difference, or you're not happy with it for any reason within 30 days of delivery, email us at support@aureliaring.com and we'll refund you — no questions asked.

How to request a refund

Email support@aureliaring.com within 30 days of the delivery date with your order number. We'll confirm your refund by email within 2 business days. You do not need to send anything back unless we ask you to.

Refunds are issued to your original payment method. Depending on your bank, it can take 5–10 business days to appear on your statement.

Damaged or lost parcels

If your order arrives damaged, or tracking shows it as lost, email us within 14 days of the delivery (or expected delivery) date with a photo where relevant. We'll ship a replacement at no cost.

Exchanges

We don't offer exchanges. If your ring arrives damaged, we replace it.

Late or missing refunds

If you haven't received a refund after 10 business days, check with your bank or card issuer first — processing times vary. If it still hasn't arrived, email support@aureliaring.com and we'll chase it.

Contact

Peak Social LLC, trading as Aurelia
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@aureliaring.com