Shipping Policy

Last updated: October 30, 2026

Where we ship

We currently ship to the United States only. If you're outside the US, email support@aureliaring.com and we'll let you know when we launch in your country.

Shipping cost

Shipping is free on every order.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding US public holidays).

Delivery time

Delivery usually takes 7–10 business days from the date of your order. You'll receive a tracking link by email as soon as your order ships; it can take a few days for tracking to update. During peak periods or carrier disruptions delivery can take longer; we'll keep your tracking updated.

Tracking

Use the link in your shipping confirmation email with your order number and email.

Wrong address

Please double-check your address at checkout. If you notice a mistake, email support@aureliaring.com immediately — we can usually correct it if the order hasn't shipped.

Lost or delayed parcels

If tracking hasn't updated for 7 business days, or your parcel is marked delivered but hasn't arrived, email support@aureliaring.com with your order number. Check with neighbors and your local carrier first — parcels are sometimes marked delivered a day early.

Contact

RSG MARKETING LLC, trading as Aurelia
ID: 2026002095629
3311 99th Street, Queens, New York 11368, United States
Email: support@aureliaring.com